Full Range Display Solutions from 15”to 49”, 60Hz to 600Hz, FHD to 6K
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Answer
Please make sure the monitor is connected using a compatible DisplayPort or HDMI cable that supports high refresh rates.
Then follow these steps:
Windows:
Settings → System → Display → Advanced Display → Refresh Rate → Select 144Hz / 240Hz
For some models, high refresh rates are only available through DisplayPort.
Answer
Please check the following:
- • Ensure the power cable is properly connected
- • Confirm the monitor input source matches the connected cable (HDMI / DP / Type-C)
- • Reconnect the cable securely on both ends
- • Try another cable or another port
- • Restart the PC or laptop
If using a gaming console or laptop, make sure the external display output is enabled in system settings.
Answer
To use HDR, both the monitor and your device must support HDR output.
Windows:
Settings → System → Display → HDR → Turn ON HDR
For the best HDR experience:
• Use DisplayPort or HDMI 2.0 / 2.1
• Enable HDR in the monitor OSD menu if required
• Update your graphics card driver
Answer
Yes. Models equipped with USB-C support video transmission, audio, data transfer, and charging through a single cable.
Please make sure:
• Your laptop or device supports USB-C DisplayPort Alt Mode
• The USB-C cable supports video transmission
Some models also support up to 65W charging via USB-C.
Answer
To enable FreeSync / VRR:
1. Connect the monitor using DisplayPort or compatible HDMI
2. Open the monitor OSD menu and enable FreeSync / Adaptive Sync
3. Enable FreeSync or G-Sync in your graphics card control panel
For NVIDIA graphics cards:
NVIDIA Control Panel → Set up G-Sync → Enable G-Sync
For AMD graphics cards:
AMD Software → Display → AMD FreeSync → ON
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